List 1
Exempt site staff (MPS/CCS) leaving for the hub
100
points left
Pay and incentives
- Site pay premiumHigher pay for site-based GSC roles than for the same role at the hub.
- Site stipend framingPresent extra site pay as a housing, commute, or rural stipend rather than "remote workers get paid less."
- Site signing bonusA one-time $10K bonus for interns or new hires who take a site role and commit to 2 to 3 years.
- Higher grade for site rolesPlace site GSC roles a grade above the equivalent hub role.
- Market-competitive payMatch what new mines nearby are offering.
Schedule and flexibility
- Site hybrid schedulesAllow remote days for site roles, built around when face-to-face time matters.
- Miami modelCopy Miami's hybrid schedule, workload, and culture, which has had low MPS turnover.
- Touch-point mappingMap when customers need in-person contact and allow remote time outside those windows.
- GSC schedule standardsSet common parameters across sites for hybrid and alternative schedules.
- Schedule flexibility as a site perkOffer 9/80 or 4/10 schedules at sites while keeping hub schedules fixed.
- Leader-supported flexibilityLet leaders approve occasional remote days when life happens, without a rigid checklist.
- Protect on-site days from overloadPrevent compressed on-site days from turning into 12-hour days.
Career paths and development
- Site experience preferredList site or mining experience as preferred for hub roles that link closely to sites.
- Site experience requiredRequire site time before moving into certain hub or leadership roles.
- Clear lines of progressionDefine career paths for CCS, MPS, and leadership roles.
- Rotational development pathMove people from hub entry level to multiple roles to site, then back as a lead.
- GM experience requirementsDefine the experiences needed to become a GM so people can plan toward them.
- Technical/master trackCreate senior individual-contributor roles that reach higher grades without direct reports.
- Lateral moves for breadthEncourage moves such as MPS to CCS, or moly to copper, before moving up.
- Cross-training at sitesTrain site staff across contracts and procurement.
Exposure and recruiting
- Site internshipsUse site internships as the main pipeline, since exposure often converts people who planned to work remotely.
- Site trial or "teaser"Give new hires a short site experience.
Data and insights
- Turnover diagnosticsTrack MPS and CCS turnover and transfers to find where the losses are.
- Hub promotion dataCheck who applies for and wins hub roles to test the belief that you must be in Phoenix to advance.
- Crossover insightsLearn from people who have moved between site and hub roles.
Share context behind your choices, or anything missing.
List 2
Warehouse staff leaving for other site departments
100
points left
Pay and incentives
- Warehouse pay parityPay warehouse techs in line with Operations and Maintenance roles doing comparable work.
- Higher grade for warehouse rolesGive GSC warehouse roles the same grade bump Operations and Maintenance received.
- Supervisor pay compression fixAddress techs out-earning their supervisors so strong techs will apply for leadership.
- Turnover business caseShow that a higher labor rate costs less than 18% annual turnover.
- Market-competitive payMatch what new mines nearby and other site departments offer.
Job analysis and data
- Task-based job analysisCompare warehouse pay by actual tasks and equipment rather than the "warehouse" label.
- Side-by-side role comparisonCompare a GSC tech's work against ops and maintenance roles that pay more.
- Updated warehouse job descriptionsRewrite outdated job descriptions to reflect real daily tasks and equipment handled.
- Turnover diagnosticsTrack warehouse turnover and where people go.
- Site data storylineManagers gather data from each site, and Amanda compiles it into one case.
- Warehouse interview voiceAdd a warehouse employee to the interviews.
Career paths and development
- Clear warehouse line of progressionDefine a career path from tech to senior tech to supervisor.
- Technical/master trackCreate senior tech roles that reach higher grades without direct reports.
Planning and culture
- Expansion workforce planningPrepare for many departments hiring at once as sites like Bagdad expand.
- Protect site team cultureInvest in the camaraderie that keeps people in the warehouse.
- Lead by exampleLeaders follow the same rules they set for their teams.
- Involve employees in changeAsk techs for feedback before announcing changes.
Living and location
- Housing supportExpand or subsidize housing near remote sites.
- Cost-of-living adjustmentAlign pay with local costs in high-cost areas.
Separate problem statement
- Warehouse working sessionHold a dedicated meeting on the warehouse issue, separate from exempt staff.
Share context behind your choices, or anything missing.